Privacy Policy

Last Updated: January 2024

This privacy policy describes how TND Renewable Energy Services Inc. (referred to as TND Renew, we, us, or our) collects, uses, discloses, and protects the personal information of visitors and users of our website located at www.tndrenew.mom (the Website). This policy applies to all information collected through the Website and any related services, sales, marketing, or events we provide.

By accessing or using the Website, you agree to the collection and use of information in accordance with this privacy policy.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our Website
• Send us an email at contact@tndrenew.mom
• Request a consultation or quote for our services
• Subscribe to our newsletter or marketing communications
• Communicate with us by phone, email, or otherwise

The personal information we may collect includes your full name, email address, phone number, company name, job title, and any other information you choose to provide in your message or communication.

Information Collected Automatically

When you visit the Website, we may automatically collect certain information about your device and usage patterns. This may include your IP address, browser type, operating system, referring URLs, pages viewed, access times, and other diagnostic data. We use this information to analyze trends, administer the site, and improve user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you request
• To communicate with you about our services, updates, and promotions
• To improve our Website, services, and user experience
• To comply with legal obligations and protect our legal rights
• To detect, prevent, and address technical issues or fraudulent activity
• To analyze usage trends and measure the effectiveness of our marketing

3. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: You have given us explicit consent to process your personal information for a specific purpose.
• Contractual Necessity: Processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided your rights and freedoms do not override those interests.
• Legal Obligation: Processing is necessary to comply with applicable laws and regulations.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website, conducting business, or servicing you, provided they agree to keep your information confidential.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure server infrastructure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request copies of the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
• Right to Erasure: You have the right to request that we delete your personal information under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
• Right to Data Portability: You have the right to request that we transfer your data to another organization under certain conditions.
• Right to Object: You have the right to object to our processing of your personal information under certain conditions.

To exercise any of these rights, please contact us at contact@tndrenew.mom. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device by your web browser. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the Website may not function properly.

We may use the following types of cookies:

• Essential Cookies: Required for the operation of the Website.
• Analytics Cookies: Help us understand how visitors interact with the Website.
• Functionality Cookies: Remember your preferences and settings for future visits.

9. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by TND Renewable Energy Services Inc. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your province, state, or country where data protection laws may differ from those in your jurisdiction. We take appropriate measures to ensure that your personal information receives an adequate level of protection regardless of where it is processed.

11. Childrens Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the Last Updated date at the top. We encourage you to review this privacy policy periodically for any changes.

13. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

• By Email: contact@tndrenew.mom
• By Phone: +1 (333) 201-3458
• By Mail:
  TND Renewable Energy Services Inc.
  Attn: Privacy Officer
  16 Adele Avenue
  North York, ON M3L 1J1
  Canada

This website was developed by TND Renew. For inquiries about this privacy policy or our data handling practices, please reach out to our team at contact@tndrenew.mom.